Refund & Return Policy
Effective Date: 8/17/2025
At Luxe Vita, each product is custom-printed just for you. For that reason, we can only accept returns or exchanges in the following cases:
Returns Accepted For:
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Items that arrive defective, damaged, or with a production error.
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Wrong item received.
Returns Not Accepted For:
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Change of mind or buyer’s remorse.
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Incorrect size ordered (please check size charts carefully before ordering).
Timeframe
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Claims must be submitted within 14 days of receiving your order.
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Contact us at [insert email] with your order number and photos of the issue.
Refund Process
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If approved, a replacement item will be shipped at no cost or a refund issued to your original payment method.
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Refunds typically take 5–10 business days to appear, depending on your payment provider.